My three most important qualities: helping, learning and sharing my knowledge. IT guy with 25+ years experience from PC to mid-range, mainframe to supercomputer, 8” floppies to archival systems and terabytes of data, dial-up to non-stop communication servers, system administration, software design/maintenance to senior consulting. Industry experience including Credit reporting, Banking, Allied health services, Customer service, Security, Point-of-sale, Wholesale and Mail order processing.
Vigorously updating my skills thru concurrent enrollment in two Emory University certificate programs; Web Design and Web Development, while also taking numerous other online classes.
A self-taught, longtime computer geek... one of those guys who literally started in the mail room and worked my way to Senior Software Consultant, teaching myself what I needed to know along the way. I'm not afraid of a challenge or hard work.
Significant experience teaching adult technical education to a wide variety of age groups and educational backgrounds.
Change is good and I'm ready for another change.
Atlanta Institute of Aesthetics
2 Dunwoody Park South, Atlanta, GA 30338
Course Manager, Educator 2007 to present
Instruct esthetic students through lectures, practical demonstrations and examinations for successful completion of Georgia State Board licensing examinations. Manage all aspects of training student interns to work and manage a private clinic; providing signature esthetic services such as: basic and advanced facials, body treatments, hair removal, reflexology, microdermabrasion, LED therapy, micro-current, galvanic and high frequency, chemical exfoliation, makeup, and other advanced treatment services to the public.
Esthetics Instructor Training 2006 - 2007
1000 hour esthetic instructor curriculum, GPA 4.0, perfect attendance
The Hammam Medical Day Spa
1 Baltimore Place NW, Atlanta, GA 30308
Licensed Esthetician 2006 - 2006
Provided personalized esthetic skin care therapy, spa services, reflexology, hair removal, LED therapy, aromatherapy, microdermabrasion, and retail sales services.
Corporate Downsize, Available and Actively Seeking Full Time Employment
1059 Citadel Dr NE, Atlanta, GA 30324
Esthetics training - Atlanta Institute of Aesthetics 2005 - 2006
1000 hour esthetician curriculum, GPA 4.0, perfect attendance
Webmaster for Lavista Park Civic Association 2004 - 2005
Installed and customized a proprietary Content Management System for neighborhood Civic Association website. Developed all website content, maintained all client accounts, software and web server.
Registrar for Lavista Park Civic Association 2003 - 2004
Registrar for 600+ household neighborhood Civic Association. Developed and maintained database supporting Neighborhood Watch and Security Patrol memberships, Marketing records, along with Association Membership Directories.
Software Support / Website Design 2002 - 2006 (as available)
Custom web design and programming using PHP, MySql, Apache server and FlexCMS content management system.
Certified Massage Therapist 2002 - 2006 (as available)
Swedish, Deep tissue, Neuro-muscular, Shiatsu massage, and Reflexology body treatments.
Miscellaneous Temp Jobs 2002 - 2006 (as available)
Construction, Photography studio prop management.
GEAC Enterprise Solutions
66 Perimeter Center East, Atlanta, GA 30346
Senior Software Engineer 1998 - 2002
Level-3 technical support. Internal and external customer support, troubleshooting and problem resolution. Researched, diagnosed and fixed system crashes. Web enabled mainframe products.
Sema Group Telecoms, Inc.
4170 Ashford Dunwoody Rd, Atlanta, GA 30319
Programmer Analyst 1997 - 1998
Cellular billing invoice designer. Developed customized on-line and hardcopy forms, data handling and data merging solutions.
1550 Peachtree St NE, Atlanta, GA 30309
Senior Systems Programmer / System Administrator 1996 - 1997 (Promotion)
24x365 hour support for cluster of Unix servers. Wrote shell scripts, trained new administrators, monitored Oracle databases, diagnosed and resolved hardware/software and customer problems.
Senior Programmer Specialist, 1993 - 1996 (Promotion)
Large Scale and Big Data application developer, project manager, staff trainer, system analysis, design, code, testing, and technical writer. As a member of a re-engineering team, slashed the runtime of a mainframe application from 432 hours to 22 hours. Certified as an ISO 9000 Lead Assessor.
Technical Support System Analyst, 1992 - 1993 (Promotion)
Provided multi-level technical support and programming for Accounts Receivables conversion project. Designed volume testing work plans, developed custom tax liability programs.
Telecommunications Systems Analyst, 1989 - 1992 (Recruited Back)
Supervised and coordinated the movement and installation of Tandem system software and hardware to new data processing facility. Maintained fault-tolerant Tandem software for system-to-system telecommunication servers. Developed PC-based applications using DOS and Clipper. Setup and maintained online bulletin board software system. Developed interactive Voice Response systems.
Contel Corporation (Continental Telephone)
1200 Abernathy Rd NE, Atlanta, GA 30328
Senior Systems Analyst 1989 - 1989
Provided PC technical hardware and software support, developed administrative software tools. Developed software to track system design, Manage Change Control Requests
1550 Peachtree St NE, Atlanta, GA 30309
Systems Analyst 1987 - 1989 (Promotion)
Senior Programmer Analyst 1987 - 1987 (Promotion)
Programmer Analyst 1984 - 1986 (Promotion)
Project manager, mainframe programmer. Internal consultant for CA/Roscoe/RPF, and CA/Librarian source control systems, designed/coded “Project Tracking/Administration” and “Customer Tape Management” systems. PC hardware and software technical support.
Programmer Senior 1982 - 1984
Online Transaction Processing programmer for Consumer Credit applications. Maintained CICS system tables, maintained massive edit/purge facility ensuring the integrity of the Credit database.
Trust Company Bank of Georgia / SunTrust Bank
255 Courtland St NE, Atlanta, GA 30303
Programmer Advanced 1981 - 1982 (Promotion)
Self-taught Electronic Funds Transfer (EFTS) application programmer and liaison between Wire Transfer and Data Processing Departments. Developed online transaction processing interfaces and Cobol batch programs to transfer Federal Funds monies between Trust Company Bank and the Federal Reserve Bank of Atlanta.
Wire Transfer Specialist 1979 - 1981 (Promotion)
Manually transmitted and received Federal Funds Wire Transfers. Trained operators to use Teletype, TTY, Burroughs accounting machines, and IBM System/7 computer. Assisted with supervisory and clerical duties. Federal Funds Wire Transfer consultant.
Computer Operator / Data Entry Clerk 1977 - 1979
Computer operator in Retail Lockbox Department. Processed bulk consumer payments, operated mail opening equipment, scanned payment documents using MICR, OCR, and Hollerith scanners. Made deposits to lockbox accounts.
- Web Design, Emory University, 2014 - current student, perfect attendance
- Web Development - Open Source, Emory University, 2014 - current student, perfect attendance
- Esthetics Instructor, Atlanta Institute of Aesthetics 2006 - 2007, GPA 4.0, perfect attendance
- Esthetics, Atlanta Institute of Aesthetics 2005 - 2006, GPA 4.0, perfect attendance
- Massage Therapy, Atlanta School of Massage 1991 - 1992, perfect attendance
- Programming, Dekalb Community College 1981 - 1982, perfect attendance
- Online Transaction Processing, Trust Company Bank of Georgia 1981 - 1982. Self-taught
- Computer Support / Laughter Yoga Leader, Atlanta School of Massage
- Outstanding Achievement, Atlanta School of Massage
- Archive Services & Model Implementation - Teamwork, Equifax, Inc.
- Quality Assurance - Archive Retrieval System, Equifax, Inc.
- Excellence By Design, Winners Club Nomination, Equifax, Inc.
- Esthetics Instructor, Georgia License #ESI-000067
- Esthetician, Georgia License #ES002683
- Massage Therapist, Georgia License #MT000063
“... a results oriented individual with focus on delivering high quality of work within the task timeframe. He is easy to work with and demonstrated a good ability to design and build a solution to solve the business issue. I highly recommend Ray for his work ethic and capability to produce good solutions....”
Raj S. Joshi, Director at Infor Global Solutions
“... great person to work with: he is knowledgeable about the product and a good team player. He always pulled more than his own weight and helped ensure that everyone was communicating and on the same page.”
Mary Ann McKinney, Technical Consultant at GEAC Enterprise Solutions
“... I worked with Ray a few years ago, and found him to be a detail-oriented Systems Programmer. The wonderful thing about Ray was his ability and passion for thinking outside the scope of his assignment. He always came through on his work, but also often had suggestions for enhancements. Ray took his job to heart and was a fantastic team player, as well. I consider him to be a good friend, and he would be a great asset to any company!”
Rebecca Champion, Manager of Software Engineering at LexisNexis
“... Ray's skills and talents are robust and applied in a fashion that is swift and on-target to the needs at hand. Very focused and timely with his approach and equal to any task I ever asked of him. Truly an asset.”
Drew Rice, Information Technology and Services Professional at Equifax